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Insurance

Lead management for insurance agencies and brokers

Quote requests come in while your agents are out meeting clients. ZonoLead routes each one to someone free to call, starts the clock on the reply, and follows every quote through to a signed policy.

The pipeline board: leads in columns by stage, each with its response status and owner

The problem

Where leads get lost

Quote requests wait while agents are out meeting clients.

  • Quotes wait

    A quote request sits in an inbox while the agent who owns it is in a client meeting.

  • Returning clients start over

    A client renewing a policy enquires again and reaches someone who doesn't know their history.

  • Follow-ups forgotten

    Quotes sent last week have no next step, and nobody can see which ones went quiet.

Smart assignment

Quote requests go to whoever is free

Requests skip agents who are on a break or off shift and go to the colleague with the fewest open leads, with every handover recorded.

More about Smart assignment
The team page: each agent with their shift, whether they can take leads now and how many they have open

Capture

Returning clients go back to their agent

Quote forms, referral lists and walk-ins land in one inbox. A client you already know is flagged and sent to the agent who spoke to them before.

More about Capture
Duplicate review: the same person's two enquiries side by side, matching name and phone marked, with a button to merge them

Pipeline

Every quote followed through to a policy

Name stages after your process, from quote sent to policy issued. Calls and notes sit on each lead's timeline, so nothing depends on one person's memory.

More about Pipeline
The pipeline board: leads in columns by stage, each with its response status and owner

Stop losing leads you already paid for.

Set up your team and your first form today, or let us show you around.